7 Chapter 7: Code Words, Safety Routines, and Trusted Helpers
Build a Personal Safety Net That’s Easy, Private, and Ready When You Need It
Sometimes the best protection is a solid plan. In this chapter, you’ll learn how to set up a simple digital safety routine using things like code words, trusted contacts, and printed backup plans. These strategies work whether you live alone, with family, or in a senior community.
Why Simple Safety Habits Work
Scammers often try to create:
- Urgency (“Act now!”)
- Secrecy (“Don’t tell anyone!”)
- Confusion (“Click this link” or “Follow my instructions”)
By setting up a few habits in advance, you’ll feel a little calmer and clear on how to act.
The Power of a Family Code Word
A code word is a private word or phrase shared between you and someone you trust. It helps you tell the real from the fake.
| Use Case | Example |
| Fake emergency call | Ask, “What’s the code word?” If they don’t know, hang up |
| Email or text from a loved one | Reply: “Tell me the code word before I respond” |
| Caregiver check-ins | Use the word to confirm you feel safe |
✔️ Choose something easy to remember but hard to guess.
Create a Trusted Contact List
Keep a printed copy (and phone copy) of:
- Family members’ numbers
- Doctor and pharmacy info
- Local police non-emergency number
- Bank or credit card customer service numbers
Label this list: “Call These People If Something Feels Wrong”
Pro Tip: Keep a copy near the phone or taped inside a kitchen cabinet or notebook.
Make a Digital Emergency Plan
| What to Prepare | Why It Matters |
| List of usernames & passwords (in a safe place) | Someone you trust can help if needed |
| Write down steps if you fall for a scam | (1) Call your bank, (2) Call a family member, (3) Report the scam |
| Contact your phone provider | Ask how to block numbers or report suspicious calls |
| Keep a small notebook labeled “Digital Backup” | For passwords, support phone numbers, or device settings |
Tools That Help You Prepare
| Tool | Purpose | Where to Find It |
| Printed Safety Plan | Quick reference for emergencies | Create your own or use the one in this book’s resources |
| Emergency SOS on Smartphones | Calls 911 and alerts your contacts | In your phone’s settings menu |
| Password Managers (Bitwarden, LastPass) | Stores and protects your passwords | Apps or websites with free versions |
| FTC Fraud Report Site | Report scams easily | reportfraud.ftc.gov |
Hypothetical Scenario: “The List That Made All the Difference”
Barbara, 75, received a call saying her grandson was in jail and needed bail money. She panicked until she looked at her “What to Do If” list by the fridge.
It said: “Scam Alert: Hang up. Call grandson directly. Call daughter next.”
She followed the list and within 5 minutes realized it was a scam.