Chapter 6 – Why don’t people change? Delivering effective feedback for growth and change

Learning Objectives

  • Develop strategies for developing feedback messages that are easily heard by others
  • Develop strategies for delivering productive feedback
  • Develop self-management strategies for receiving feedback


“Failure is merely feedback that there is something blocking the path of the emergence and expansive of the greatest version of yourself.” Mother Teresa

Giving and receiving feedback are critical skills for productively managing conflict. Feedback promote personal and professional growth.  Taking the time to give someone feedback is an indication that you respect and care about the person, your relationship, and the overall success of both.  In this chapter we will look at key elements of delivering and receiving feedback.


Icon for the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Making Conflict Suck Less: The Basics Copyright © 2020 by Ashley Orme Nichols is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

Share This Book